Support via Email
You can of course also contact us via email at support@picoquant.com or via phone
at +49-30-1208820-88 to get support. When sending an email, please consider the
following items, which will speed up the processing of your support request:
- please do not reply to some old email discussion, but start a new email
- please send raw-data files (if possible), instead of screenshots or any other self-made presentation
- please try to supply all meaningful settings that are necessary to reproduce the measurement or problem
- please include useful information such as the system serial number and the group you are working with